FAQs

Thadra's Hair Café

Have a haircare-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Do your stylists specialize in curly hair care and styling?

    Our stylists are indeed certified in natural curly hair techniques. We have expertise in managing various curl patterns, from waves to tight coils, and utilize specialized products to enhance your natural texture.

  • What professional hair color brands do you use in your salon?

    We exclusively utilize L'anza healing color products in our salon. These premium, ammonia-free formulations provide vibrant, long-lasting results while maintaining hair health through L'anza's unique keratin healing system.

  • Do you offer hair color options for clients with allergies or sensitivities?

    We do offer options for clients with sensitivities. L'anza provides paraben-free, allergy-resistant hair products that we can order specifically for your needs. Our consultation process includes a thorough discussion of any sensitivities to ensure we select the most suitable formula for you.

  • What's the difference between a Keratin treatment and a relaxer?

    Keratin treatments and relaxers are distinct services. Keratin smoothing treatments temporarily reduce frizz and enhance manageability while loosening your natural curl pattern. Relaxers permanently alter the hair's structure to straighten very curly or coily hair. We offer both services and recommend a consultation to determine the best option for you.

  • Are your stylists trained in short hair techniques and precision cutting?

    Our stylists are extensively trained in various short hair cutting techniques. They can create a range of styles from classic looks to more avant-garde designs, all tailored to your face shape and personal style.

  • Do you provide haircuts and styling services for children?

    We do offer haircuts for children and welcome clients of all ages. While we're not specifically a children's salon, our stylists are experienced in creating age-appropriate styles. We suggest scheduling children's appointments during our quieter hours for the best experience.

  • Can I bring my own hair products for my stylist to use during my appointment?

    You're welcome to bring your preferred hairspray or shampoo. However, for technical services like coloring and treatments, we use our professional-grade L'anza products to ensure optimal results. Please discuss any specific product requests with your stylist during your consultation.

  • What is your cancellation policy for appointments?

    We have a 24-hour cancellation policy to respect our stylists' time. Cancellations made less than 24 hours before your scheduled appointment will incur a fee. You can manage your appointments through our online booking system or by calling the salon.

  • Do you offer evening appointments for clients with busy schedules?

    For information about extended hours availability, please contact your preferred stylist directly to discuss your specific service needs.

  • Is tipping customary at your salon?

    Tipping is customary for quality, punctual service from our stylists. It's at your discretion, and we accept tips in cash or through our payment system for your convenience.